Terms of Service

These terms are an agreement between you and [Company legal name] for your use of ClariPrompt. By creating an account or using the app you accept them.

1. The service

ClariPrompt is a desktop app and online service that transcribes your calls and suggests answers, notes, summaries and practice feedback using AI. Some features use credits (see Pricing).

2. Your account

You must be at least 18 and give a working email address. You are responsible for activity on your account and for keeping access to your email secure. One live call can run per account at a time.

3. Using ClariPrompt responsibly

• You must have any consent the law requires before a conversation is transcribed. Tell the people on your call that you use an assistant.
• You must follow the rules of the interview, exam, assessment or meeting you are in. Do not use ClariPrompt where assistance is not allowed.
• Do not use the service for anything illegal, to harass anyone, or to try to break, overload or reverse-engineer it.
• Do not share or resell your account.

We may suspend accounts that break these rules.

4. AI output

Suggestions are generated by AI from what you give it. They can be wrong, incomplete or unsuitable. You decide what to say and are responsible for it. Do not rely on ClariPrompt for legal, medical, financial or other professional advice.

5. Subscriptions, credits and payment

Purchases are sold by our merchant of record, Lemon Squeezy, under their terms of sale, and include any applicable tax. A subscription renews automatically until you cancel; monthly credits reset at each renewal and do not roll over. Top-up credits are used after monthly credits and expire 12 months after purchase. Credits have no cash value and cannot be transferred. Prices may change with at least 30 days’ notice. Refunds are covered by our Refund Policy.

6. Your content

You keep all rights to your profiles, notes and calls. You give us permission to process them only as needed to provide the features you use, as described in the Privacy Policy.

7. Our software

We grant you a personal, non-transferable licence to use the ClariPrompt app while your account is in good standing. The app, website, prompts and brand remain ours.

8. Availability and changes

We work to keep ClariPrompt available but cannot promise it will be uninterrupted or error-free. We may change or discontinue features; if we discontinue the service, we will refund unused top-up credits.

9. Ending the agreement

You can cancel and delete your account at any time. We may suspend or close accounts that break these terms. Sections 4, 6, 10 and 11 survive.

10. Liability

To the extent the law allows, ClariPrompt is provided “as is”, and our total liability for any claim is limited to the amount you paid us in the 12 months before it. We are not liable for indirect or consequential losses, including the outcome of an interview or call. Nothing here limits rights you have as a consumer that cannot be limited by law.

11. Law

These terms are governed by the laws of [Country / courts], without affecting mandatory consumer protections where you live.

12. Changes to these terms

We will post updates here and email you about significant changes at least 14 days before they apply.

Contact

[Company legal name], [Registered address]. Email: support@clariprompt.com.